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Move to new side of building

We are excited to announce that Phase 1 of construction will be completed in early March. We will start seeing patients on that side of the clinic the week of March 4th. Monday, March 4th will be a moving day. If you have a scheduled appointment on March 4th you will enter the clinic through our normal front doors. We will have reduced appointments on that day. We will be exclusively in Phase 1 from March through June while the remainder of the clinic undergoes a full renovation.

Here are some changes that will occur from March to June:

• We will be implementing curbside for all appointments and medication or food pick-up. Please call from the parking lot to check in and we will call when a room is ready for you to enter.

• You will enter through a new front entrance into a small makeshift reception area and a staff member will meet you to usher you into an exam room

• Our surgical appointments will be limited for those 3 months. We will still be able to do surgery but have a limited number of cages and recovery areas. Surgical drop-off and pick-up will also be curbside.

• If you purchase food from the clinic, please plan as we will be carrying a reduced volume of food due to lack of storage. You can also visit our online pharmacy and order your food from our online store https://springhillvet.vetsfirstchoice.com/.

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Small Mammals + Others

  • Cryosurgery is the application of extreme cold to destroy abnormal or diseased tissue. In animals, the technique is used to treat tumors in locations where conventional surgery would be difficult or impossible. Cryosurgery is sometimes also used for the removal of aberrant or extra eyelashes (distichiasis).

  • Hospitals providing curbside care have restructured their practice to avoid the need for clients to enter the lobby and exam rooms. This is designed to promote physical (social) distancing and reduce the spread of COVID-19. Curbside care offers a number of benefits for you and your pet. By eliminating the need for you to enter the hospital, potential COVID-19 outbreaks are reduced. The veterinary team is protected under a curbside care model, and in turn, so is your pet. Even in curbside care, you will have an opportunity to speak with your veterinarian in order to discuss findings and recommendations. To help the curbside appointment go smoothly, bring a written list of concerns or fill in any forms your practice has sent to you prior to the appointment. Curbside care truly is in the best interests of you and your pet.

  • Grief is the normal and natural response to the loss of someone or something. It is a full body experience that includes physical, emotional, cognitive, social, and spiritual responses. The best way to manage your grief is to be reassured that these reactions are normal and to let them run their natural course. Grieving takes time. Usually it gradually lessens in intensity over time, but if it doesn’t, then professional counseling may help.

  • This handout summarizes the many options available to help celebrate your pet’s life and ways to help deal with your grief following the loss of your beloved pet.

  • Complete and accurate medical records are like a medical diary for your pet. The ability to review your pet’s medical history before the first appointment will allow your new veterinarian to provide exceptional care that is tailored and timely. You can request that your previous veterinary clinic send your pet's records to your new veterinarian.

  • Therapy pets can help people with many facets of their health including physical, emotional, and psychological well-being. These pets live with their owners and make visits to hospitals and other facilities to spend time with these human patients. Therapy pets are not the same as service animals.

  • Controlled substances are medications or illicit drugs that affect the central nervous system and have the potential for abuse or dependence, both in humans and in animals. These drugs are often needed to manage pain and other conditions in pets and are relatively safe when used appropriately and under the guidance of a veterinarian. Be sure you understand the risks and responsibilities associated with controlled substance use.

  • Running a veterinary clinic has a lot of overhead and behind the scenes cost that many pet owners aren't aware of. Human healthcare is far more expensive and less efficient than you realize. Plan ahead and take preventive steps to help reduce treating costly problems.