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Move to new side of building

We are excited to announce that Phase 1 of construction will be completed in early March. We will start seeing patients on that side of the clinic the week of March 4th. Monday, March 4th will be a moving day. If you have a scheduled appointment on March 4th you will enter the clinic through our normal front doors. We will have reduced appointments on that day. We will be exclusively in Phase 1 from March through June while the remainder of the clinic undergoes a full renovation.

Here are some changes that will occur from March to June:

• We will be implementing curbside for all appointments and medication or food pick-up. Please call from the parking lot to check in and we will call when a room is ready for you to enter.

• You will enter through a new front entrance into a small makeshift reception area and a staff member will meet you to usher you into an exam room

• Our surgical appointments will be limited for those 3 months. We will still be able to do surgery but have a limited number of cages and recovery areas. Surgical drop-off and pick-up will also be curbside.

• If you purchase food from the clinic, please plan as we will be carrying a reduced volume of food due to lack of storage. You can also visit our online pharmacy and order your food from our online store https://springhillvet.vetsfirstchoice.com/.

Library

Birds + Pet Services

  • At certain times of the year, birds are under the powerful influence of sex hormones and will behave instinctively in distinct ways that you may not have witnessed before. Humans may cause frustration or confusion in their birds with what may be our inappropriate responses to their sexual behaviors. This handout describes several of these behaviors in birds and how to prevent or manage them.

  • There are many methods and opinions described by various people to tame and train birds. This handout is designed to give some guidance to you during this process. Your patience may be strained, and you may sustain some bites, but the rewards of your new relationship with your bird will be fulfilling and long-lasting.

  • Polytetrafluoroethylene (PTFE) is used as a non-stick coating on cookware. Teflon is the most well-known brand name of PTFE-based coatings. When PTFE is heated to high temperatures, it releases toxic particles and acidic gases that are toxic when inhaled. Birds are particularly sensitive to inhaled toxins or poisons and can be poisoned by PTFE even if they are not in the same room. Sadly, sudden death may be the only sign of PTFE poisoning.

  • Telehealth is a broad term that refers to the use of telecommunications to provide health-related services. Telehealth services can be delivered by a variety of methods including telephone, text messaging, internet chat, and videoconferencing. Teletriage is the act of performing triage remotely, via telephone or internet and helps determine the urgency of your pet’s medical concern. Telemedicine refers to the practice of medicine at a distance. In the context of veterinary medicine, telemedicine refers to a veterinarian formulating a diagnosis and treatment plan for your pet without an in-person examination. Telemedicine is typically only permitted within the context of an existing Veterinarian-Client-Patient Relationship. Given the current COVID-19 pandemic and social/physical distancing requirements however, some federal and local governments have relaxed the requirements surrounding telemedicine.

  • Telemedicine is defined as the act of practicing medicine at a distance. Telemedicine can be offered in a number of different ways: telephone calls, text messaging, online chat, email consultations, and visits conducted through videoconferencing programs. Telemedicine is not appropriate for every concern, such as a pet hit by a car; however, a number of common veterinary complaints can be addressed via telemedicine (e.g., flea allergies, minor limping, mild diarrhea). While it is impossible to perform a complete, comprehensive exam during a telemedicine appointment, in many cases your veterinarian can gather enough information to arrive at a reasonable diagnosis and start treatment. If your veterinarian determines that your pet requires in-person care, your veterinarian can help you determine when and where your pet should be seen and may be able to give you an idea of what to expect during the in-person veterinary visit.

  • This handout summarizes the differences between brand name and generic medications. Included is an explanation as to why both forms of medications exist, as well as things to watch out for when opting to use or request a generic medication. Cost savings for generic medications are also discussed.

  • Complete and accurate medical records are like a medical diary for your pet. The ability to review your pet’s medical history before the first appointment will allow your new veterinarian to provide exceptional care that is tailored and timely. You can request that your previous veterinary clinic send your pet's records to your new veterinarian.

  • There are approximately 35 (or more) species of toucans and toucanets, including the smaller, slender aracari. Their most outstanding feature is the large, elongated, hollow beak that varies in coloration from black to multicolored. Hand-raised babies that are well-socialized make charming, affectionate pets, whereas wild toucans are very challenging to tame. They require a large horizontal cage with lots of perches, as they are very active, curious, and enjoy hopping from perch to perch. However, they can be aggressive with other birds and are known to occasionally kill and eat smaller species, such as canaries and finches. Toucans and toucanets require regular, routine veterinary health check-ups.

  • Birds are highly intelligent animals and toys are an important part of their mental health, as well as their mental and physical agility. Toys encourage exercise and provide good wear for the beak and nails. Certain toys are ideal while others can be dangerous to your bird.

  • Tumors are cancerous growths. They may be found on the surface of a bird's body or in the internal organs. Veterinary examination of any growth or lump is highly advised as tumors may grow rapidly or spread.