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Move to new side of building

We are excited to announce that Phase 1 of construction will be completed in early March. We will start seeing patients on that side of the clinic the week of March 4th. Monday, March 4th will be a moving day. If you have a scheduled appointment on March 4th you will enter the clinic through our normal front doors. We will have reduced appointments on that day. We will be exclusively in Phase 1 from March through June while the remainder of the clinic undergoes a full renovation.

Here are some changes that will occur from March to June:

• We will be implementing curbside for all appointments and medication or food pick-up. Please call from the parking lot to check in and we will call when a room is ready for you to enter.

• You will enter through a new front entrance into a small makeshift reception area and a staff member will meet you to usher you into an exam room

• Our surgical appointments will be limited for those 3 months. We will still be able to do surgery but have a limited number of cages and recovery areas. Surgical drop-off and pick-up will also be curbside.

• If you purchase food from the clinic, please plan as we will be carrying a reduced volume of food due to lack of storage. You can also visit our online pharmacy and order your food from our online store https://springhillvet.vetsfirstchoice.com/.

Library

Small Mammals + Pet Services

  • Telemedicine is defined as the act of practicing medicine at a distance. Telemedicine can be offered in a number of different ways: telephone calls, text messaging, online chat, email consultations, and visits conducted through videoconferencing programs. Telemedicine is not appropriate for every concern, such as a pet hit by a car; however, a number of common veterinary complaints can be addressed via telemedicine (e.g., flea allergies, minor limping, mild diarrhea). While it is impossible to perform a complete, comprehensive exam during a telemedicine appointment, in many cases your veterinarian can gather enough information to arrive at a reasonable diagnosis and start treatment. If your veterinarian determines that your pet requires in-person care, your veterinarian can help you determine when and where your pet should be seen and may be able to give you an idea of what to expect during the in-person veterinary visit.

  • Complete and accurate medical records are like a medical diary for your pet. The ability to review your pet’s medical history before the first appointment will allow your new veterinarian to provide exceptional care that is tailored and timely. You can request that your previous veterinary clinic send your pet's records to your new veterinarian.

  • Therapeutic laser is the application of light energy to areas of the body to stimulate healing. This light–tissue interaction is called photobiomodulation. In the past, therapeutic laser was often referred to as low-level or cold laser (as opposed to a surgical or hot laser).

  • Therapy pets can help people with many facets of their health including physical, emotional, and psychological well-being. These pets live with their owners and make visits to hospitals and other facilities to spend time with these human patients. Therapy pets are not the same as service animals.

  • Running a veterinary clinic has a lot of overhead and behind the scenes cost that many pet owners aren't aware of. Human healthcare is far more expensive and less efficient than you realize. Plan ahead and take preventive steps to help reduce treating costly problems.

  • Wobbly Hedgehog Syndrome (WHS) is a progressive degenerative neurological disease of African and European hedgehogs. The disease causes muscle atrophy and weakness that eventually progresses to partial or full paralysis of the limbs and torso. The clinical signs, diagnostic testing, and supportive care management of WHS are explained in this handout.